Thank you for choosing Natural Hearth for your shopping needs. Below, you’ll find essential information about our shipping policy to ensure a smooth and convenient shopping experience.
Shipping Locations
Currently, we exclusively ship within Australia. Regrettably, we cannot process orders for delivery outside of Australia.
Order Dispatch
We dispatch orders on specific days: Mondays, Wednesdays, and Fridays. Please rest assured that we promptly dispatch any orders placed on public holidays on the next scheduled dispatch day.
Delivery Times
The delivery time for your order depends on the chosen shipping method:
Standard Shipping
Enjoy FREE shipping on orders over $100. It’s important to note that shipping costs get calculated after applying any discount codes and do not count towards the $100 threshold for free shipping.
For orders under $100, a modest shipping fee of AU$10.00 applies. Similar to our free shipping option, delivery usually takes place within 5-7 business days from dispatch.
Additionally, we prioritise transparency by ensuring you receive a tracking number once your order is en-route
Additional Information
Ensuring the accuracy of your shipping address during checkout is vital. Any delays or losses resulting from incorrect or incomplete addresses cannot be attributed to us.
Feel free to include any special delivery instructions or requests in the “Order Notes” during checkout. We’ll make every effort to accommodate your specific needs.
Please note that Shipping & Handling costs are non-returnable and non-refundable.
Contact Us
If you have any questions or concerns about our shipping policy or seek updates on your order’s status, our dedicated customer support team is ready to assist you at, please reach out via our Get in Touch form.
We genuinely value your business and are wholeheartedly committed to delivering the best possible service. Thank you for selecting Natural Hearth as your shopping destination.
Kindly note that this shipping policy is subject to change, so we strongly recommend checking back periodically for any updates.